FAQs
All tea burning questions are answered below...
Do you only offer loose leaf tea?
No! While we love our tea leaves loose, we’re slowly but surely expanding our range of tea bags! Check out our online store to browse a few of our favourite flavours…
How much is delivery?
Delivery charges may vary depending on parcel weight & size but most fall under royal mail small parcel delivery charges up to 2kg either first or second class. For more information feel free to drop us a wee message.
Can I return my order?
Yes, you can…providing that the product(s) are not opened or damaged. Our full returns policy can be found here.
What if my tea expires it’s best before date?
Don’t panic! The best before date is a suggestion as to when the highest quality of the tea is coming to an end. You can still safely drink and enjoy your tea past the best before date - we just have to disclose that the taste and quality may have altered due to the age of the tea.
What are the serving suggestions?
Do you offer wholesale pricing?
We do indeed! Click here to be taken to our trade site.
Where does the tea come from?
Our tea leaves and ingredients come from all over the world and we’re so happy to be able to collate and incorporate them into our teas and blends in our wee village!
Serving suggestions vary between teas due to their strength and nature. You can find our serving suggestions under the ‘Serving Suggestion’ tab on each tea variety on our website.
Who does the artwork for the packaging?
All of our packaging is beautifully designed by company founder, Rachael Robertson. Rachael also has her own ‘Designed in Mallaig’ range where stationary and cards can be bought from our gift shop and online store!
What’s so special about the specially blended teas?
Our specially blended teas are all hand mixed by us in our Tea Studio from our own original recipes! They’re super unique and utterly delicious - many of them take inspiration from the local area and its dramatic scenery too, like our Faerie Glen and our Munro Blend!
Do you ship internationally?
Unfortunately we do not ship internationally. We are sorry for any inconvenience caused but we hope that one day we will be able to offer international shipping.
How can I find out more about tea?
Check out our Tea Blog where we talk all things tea on our website!