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We now ship to the USA!

Shipping & Returns (USA)

We're delighted to be able to open up shipping to the United States of America again! 

Shipping Terms

  1. Tariff Charge
    All orders shipped to the United States are subject to an additional 10% tariff charge. This fee is applied at checkout and reflects the increased costs associated with importing goods into the USA.

  2. Shipping Times

    • Standard shipping to the USA typically takes 7–14 business days from dispatch.

    • Express shipping options may be available at checkout.

    • Delivery times may vary depending on customs clearance and carrier delays, which are outside of our control.

  3. Customs & Duties

    • Customers are responsible for any additional customs fees, duties, or local taxes that may apply upon arrival in the USA.

    • We provide accurate documentation to support customs processing but cannot influence clearance times.

Refunds & Returns

  • Refunds are available for items returned in their original, unused condition within 30 days of delivery.

  • The original shipping charge and the 10% tariff fee are non-refundable.

  • Customers are responsible for the cost of return shipping.

  • Refunds will be issued to the original payment method within 5–10 business days after inspection of the returned item.

  • If you receive an incorrect or faulty item, we will issue a refund or send a replacement once the item has been returned.

Cancellations

  • Orders may only be cancelled before they have been dispatched.

  • Once an order has been shipped, it cannot be cancelled.

  • If you no longer want the order after it has shipped, you may return it under our standard Refunds & Returns Policy.

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